My first appointment with the Doctor Mercer family practice was in July 1986, just two years after they opened their first dental office. Hence, next month will mark twenty three years of continuous dental care. It was a relatively small practice in Riverside, California, but my initial experience was extraordinary; calm, caring and exceptional dentistry. I have never gone to any other dentist since that first visit. Over the years my family grew and my wife and two children went to Dr. Tom and Dr. Shirley for their dental needs. I will never forget my young daughter being extremely afraid of getting a shot of anesthesia. She was so surprised when Dr. Mercer said... "You're all done." She did not even feel the shot.
As my family grew, the Doctor Mercer's family grew, as well as their practice. They opened a new dental office in Rancho Cucamonga and eventually sold their practice in Riverside. I continue to make the drive from Riverside, still today.
Equally important to interject is recognition of the outstanding administrative support staff, dental hygienists and dental assistants. The doctors are blessed to be surrounded by these warm, friendly, professional and competent people.
In conclusion, if you and your family are in need of gentle, quality, exceptional dental care - I encourage you to call the office of Doctors Mercer and Mercer.
My name is Debbie McKnight. I have been a patient for 24 years. My situation is a bit different than most. I have had severe health issues for over 27 years which prevent me from having any Novocain while being worked on. I cannot take any medicine for infections, nor can I do most dental work that the average person has done. However, I have been fortunate enough to find a dentist with as much compassion and concern for my health as my own family would have. She has taken the initiative to make herself aware of my fears and concerns and made me feel as comfortable as possible. I feel very privileged to have such a wonderful person in my life. Thank you Dr. Mercer!
by Debbie Mcknight
on February 16, 2011